Legal

Privacy Policy

Automationation is built to handle lead response and follow-up for service businesses. This page explains the kinds of information we handle and how it is used inside the product.

What we collect

We collect account details, account settings, lead records, message history, booking activity, and technical logs needed to run the service.

How we use data

We use this information to respond to leads, schedule follow-up, power reporting, support account access, and improve the product experience.

Messaging and notifications

If your workspace has SMS or email enabled, we may send lead alerts, follow-up messages, reminders, and account notifications through the connected providers.

Sharing and retention

We do not sell lead data. We only share information with service providers required to deliver the product or with account admins who are authorized to access the workspace.

Questions or requests

If you have a privacy question or want to request access, correction, or deletion of data, please contact the account owner for your workspace or reach out through the product support channel.